Privacy Policy

We may collect information about you in a variety of ways. The information we may collect via the App includes:

Personal Data You Provide

• Name, email address, phone number, and other contact details when you register or contact us.
• Profile information and preferences you set within the App.
• Any content or communications you submit through the App.

Automatically Collected Data

• Device information: device model, operating system version, unique device identifiers.
• Log data: IP address, app activity, crash reports, timestamps.
• Usage data: features accessed, pages viewed, interactions within the App.

Location Data

• With your permission, we may collect approximate or precise location data to provide location-based features. You may disable location access at any time in your device settings.

We use the information we collect to:

• Operate, maintain, and improve the App and its features.
• Create and manage your account.
• Respond to your inquiries and provide customer support.
• Send you important notices, updates, and promotional communications (where permitted).
• Monitor and analyze usage trends to enhance user experience.
• Detect, prevent, and address technical issues, fraud, or security threats.
• Comply with applicable legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating the App (e.g., hosting, analytics, payment processing) and who are bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Protection of Rights: To protect the rights, property, or safety of RAAG International, our users, or the public.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

You may request deletion of your account and associated data at any time by contacting us at contact@raaginternational.com.

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

The App is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will promptly delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@raaginternational.com.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications at any time.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at contact@raaginternational.com. We will respond within the timeframe required by applicable law.

The App may contain links to third-party websites or services (including Google Play Services, analytics providers, or payment gateways) that are not operated by us. This Privacy Policy does not apply to those third-party services. We strongly advise you to review the privacy policy of every third-party service you visit or use.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will provide a more prominent notice (such as an in-app notification or email).

Your continued use of the App after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us:

We are committed to resolving any concerns promptly and transparently.